Operations Management

Organizational performance hinges on effective operations management. Check out how our operational management consulting services can help you grow your company

Operations Management

Operations management is at the foundation of every business model and the glue that holds it all together. As a business owner and leader, you must be cognizant of the significance of operational management functions.

Strategy & Innovation

Despite being one of the most objective business functions after finance and supply chain, operational management is often challenging to control. While advances in technology have enabled us to dramatically reduce inefficiencies, the possibility of error still exists in business planning and structuring.

Leveraging on our expertise, we can provide you with accurate feedback and recommendations on the current state of your business affairs and what changes can be made to improve it. We support your team in problem identification, solution proposition and implementation, and progress monitoring in all areas of business. Every part of this framework is crucial in determining your business stance and logical forecast to ensure your organization keeps running efficiently.

Areas of Expertise

Change & Implementation Management

Change management will ever remain a determining factor in any organization’s “success” model. Since the market environment, patterns, and climate change so rapidly, failing to incorporate an efficient change management system into the business model poses a significant risk.

Change & Implementation Management

An organization must consider its change policies and procedures, as well as their flexibility, versatility, accessibility, and evaluation mechanisms to determine their level of optimization to support change. We support our clients through this process and propose appropriate mechanisms to streamline the process. We also create guides to help you identify the variables to consider during the assessment process based on the nature of change to be implemented.

We will provide guidance on ensuring your change initiative programs achieve their goals on time and on budget by increasing employee acceptance and usage; focusing on the people-side of change to include improvements to business processes, procedures, technology, and job roles; and establishing governance structures.

Business Analysis

Diversity, Equity, and Inclusion (D.E.I.)

Diversity, Equity, and Inclusion not only boost organizational culture but also improve the efficiency of operational functions. Our diverse team of management experts will assess your departmental policies and workplace structures to determine their diversity and inclusion rating for business improvement.

Diversity, Equity, and Inclusion
Diversity, Equity, and Inclusion

We will propose appropriate measures based on our findings which are supplemented by research proving their relevance. D.E.I. reforms require continuous monitoring during the transitionary period and our team is committed to providing full support to ensure their continued success.

You can consult us to train your Recruiting Managers and HR Associates on how to select, assess, and maintain a diverse talent pool. We will collaborate with your team in designing company policies that reinforce diversity in the workplace, address all types of discrimination, and protect minority groups. We will also help in overseeing training and development activities, as well as designing company-wide diversity and inclusion programs that integrate effective diversity metrics and reporting systems.

Project/Program – Agile Management

Project/Program management is an area of business where companies often falter, especially in matrix-structured organizations, because it necessitates the strategic distribution of human and administrative resources. To successfully execute project/program management, our team will assess current resource distribution and project specifics to determine resource capacity.

Agile Management

We will also conduct a detailed review to determine whether your business model is best suited for traditional or agile management. Agile management is a hybrid and versatile management style that supports most modern businesses.

We will work with you to draft a proposal that optimizes resource capacity and operating processes to best match project needs and provide you with affordable costs and workable timelines. We will always put you first in efforts to help you understand the proposed changes. We also oversee the activities of specific projects within programs; organize time, budget, and resources to complete work within program guidelines; and provide progress reports every step of the way.

Agile Management

Quality Assurance

Quality Assurance
Quality Assurance

Whether selling a product or a service, you will need excellent quality assurance procedures to guide your associates in providing a consistent brand experience. We will prioritize evaluating your current quality assurance policies and framework and identify all possible areas of improvement. We will also offer recommendations on how to improve your processes. We will present an implementation plan and assist in facilitating the change process. The goal is to create a sustainable framework that can adapt to future advancements.

We also provide advice on critical positions in the industry, such as ensuring your products and/or services meet certain acceptability thresholds in addition to preparing, directing, or organizing quality assurance systems, formulating quality management policies, and eliminating waste to improve organizational productivity and profitability.

Risk Management

Risk Management

Risk management assessment is our forte and we take pride in having an excellent team of specialists who provide this service to our clients. Operational risk management is a crucial aspect of business planning, and if not well-managed, can have a detrimental effect on all business functions.

We will assess your risk management practices and procedures to evaluate their effectiveness in protecting your business. In addition, we will analyze your compliance, credit policies, vendor assessment procedures, and more, to propose necessary changes to areas with lower risk assessment scores to strengthen your organizational footprint. We also offer advice on risk strategies and procedures in the workplace; provide hands-on implementation of risk models; and provide detailed analysis and analytical support to ensure proper safeguards are in place.

Risk Management

 

You can rely on operational management to control and evaluate the production processes and/or the framework of services your business offers. Get in touch with our team to help boost your management outlook and results. We are excited to collaborate with you

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To strengthen human resource management practices in your organization, our teams of experts aim to provide tailored and targeted training to your leaders and employees alike. With our combined years of experience, we evaluate your talent pool and resource capacity to provide HR solutions that improve productivity and profitability

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Our Values

At KoPh, we empower our associates with the right vision, resources, and skills necessary for their growth and to feel more connected to their work and the clients we serve

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Sectors

With an in-depth understanding of your most important issues and comprehensive data analytics, we help you rise up to every challenge and achieve long-term success across all industries

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Digital Front Door

We stay current on the latest technological advancements and are capable of recognizing game-changing technologies that complement and enhance your business structure

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